• Lead PM for GenAI/Agentic AI in Facebook Feed, accountable for engagement and retention outcomes at global scale; owned growth, engagement and retention as North Star metrics.

• Shipped summaries, AI-generated prompts, and richer result formats to deepen content discovery and interaction; delivered a 4x CTR uplift with measurable gains in DAU, sessions, time spent, prompts per prompter, and retention.

• Drove a pivot from pilots to full global rollout with VP-level alignment; prioritized prompt freshness and instituted a high-velocity experimentation program (weekly online/offline) to de-risk launches and accelerate learning.

• Materially improved safety and quality—reduced refusals from XX% to X%—through targeted guardrails, policy alignment, evaluation suites, and human-in-the-loop reviews (~200 evaluators).

• Directed cross-functional execution across Product, Eng, DS, Integrity, Privacy, Legal, Policy, and Infra; orchestrated a large XFN program with clear investment trade-offs and reliability guardrails.

• Advanced LLM, ranking, and targeting ML initiatives; formalized evaluation frameworks linking offline metrics to online outcomes.

• Progressed voice interactions as a top-down strategic bet, establishing roadmap, resourcing, and milestones

• Led a direct team of 5–8 and a 40+ cross‑functional coalition to ship 50+ launches worldwide across SASE, Cortex, and Prisma Cloud, including AI‑assisted security capabilities for Enterprise/Commercial/SMB via direct and channel GTM.

• Compressed launch cycles by ~35% (20–24 weeks to 12–14) by instituting a product commercialization framework (pricing/packaging, stage gates, GA criteria, launch KPIs).

• Delivered 20% YoY ARR growth for new platforms and put the portfolio on track to $100M+ projected ARR.

• Strengthened go‑to‑market and field readiness (positioning, enablement, lifecycle dashboards) to improve adoption and attach across core platforms.

• Landed strategic enterprise and consumer use cases (virtual photography, real-time rendering, and 3D pipelines) via deep integrations with Unreal, Unity, Blender, Maya, Omniverse, and Adobe tools—driving adoption at Fortune 100 customers worldwide.

• Owned integrations and ecosystem strategy for Adobe’s Substance 3D portfolio (~500K MAU), expanding the paying customer base and lifting MAU by 30%; improved onboarding completion and trial-to-paid conversion by 20% through streamlined workflows and 10+ plugins.

• Conceived and launched a multilingual (ES/FR/DE+) conversational AI platform spanning web, contact center, and sales enablement; delivered multi-million/year in direct sales and 30%+ agentless conversations in the first 3 months, with improved CSAT, FCR, MTTR, and high deflection.

• Drove VP/SVP-level governance and investment decisions for omnichannel CX strategy; led build-vs-buy transition for the CX platform and ecosystem

Lead a team to drive product effort for cutting edge technologies including wearables, Chatbots, Voice Assistants, robots, blockchain, AI/ML, NLP, AR/VR/MR

• Drove Product vision, strategy, and roadmaps

• Established GTM strategy, plan and enablement

• Established goals and OKR's to identify opportunities and deliver success

• Manage internal and external partnerships

• Conducted user study and research

• Lead growth initiatives with extensive A/B testing

• Coached and mentored PM teams