New York, New York, United States
• Lead the end-to-end development of KPI dashboards used by network executives, superintendents, and principals across 55 schools to drive strategic decisions, evaluate performance, and guide retention and compensation planning at both organizational and individual levels.
• Built new SQL- and R-based validation workflows to improve data product accuracy, reducing quality assurance time by 25% and speeding up delivery of critical dashboards used by school and network leaders.
• Leverage SQL, R, and Google Apps Script to deliver high-impact ad hoc analyses — including budget projections, retention forecasts, and resource allocation modeling — reducing turnaround time for strategic data requests by 40% and equipping senior leaders with timely, actionable insights.
• Acted as product owner in the cross-functional launch of a custom Workday check-in solution for 2,000+ staff, coordinating development, testing, and adoption efforts that resulted in 92% user satisfaction and <12-hour average support response time.
• Developed and streamlined reporting workflows for sensitive, high-priority school operations, enabling rapid executive insights via automated SQL and R pipelines. Reduced manual effort and led technical planning to migrate systems into Salesforce for long-term scalability.
• Improved planning and reporting processes for over 17,000 centrally coordinated events, increasing efficiency and transparency through custom Google App Script solutions — including automated transportation budget forecasting to support network-wide financial planning.
• Developed an automated AI-powered reporting system using Google Apps Script and OpenAI’s GPT-4 API to generate and deliver daily retention insights to executive leadership, improving visibility into school-level trends and risks.
