• Establish effective collaboration with multiple stakeholders, including researchers, product managers, and engineers, to deliver UX/UI product design expertise for projects of diverse scopes and complexities. Work on cross-platform apps for Android phones, tablets, iPhones, and iPads, as well as a cloud-based SaaS web platform for managing millions of Zebra devices while closely collaborating with different product development disciplines throughout Agile implementation cycles. Additionally, I played a pivotal role in guiding the design of Zebra's internal products, such as the Design System.
• Lead UX/UI initiatives aimed at addressing uncertainties and mitigating risks during product incubation (0 to 1 period). When a product's market value was evident, but its value for customers or end-users was uncertain, I utilized product design and research to gather and analyze user feedback, subsequently determining the most appropriate course of action.
• Mentor design colleagues on various projects while empowering non-designers to adopt design thinking through close collaboration. Concurrently, I cultivate a culture of innovation and agility by emphasizing the essential role of UX/UI in achieving successful outcomes.
• Champion the expansion of UX/UI research and design practices within a rapidly growing design organization at Zebra Technologies. Contribute to expanding the design capacity and making a case for quantitative data research practice.