• Lead design initiatives for NSX, VMware's networking and security virtualization platform, with a focus on intrusion detection and prevention and the journey to multi-cloud

• Drive cross-functional collaboration among key stakeholders, including product managers and developers spanning global teams, ensuring alignment and project success

• Advocate for crafting seamless, consistent user experiences across verticals, while maintaining a deep understanding of customer needs

• Partnered with our marketing and executive team to deliver NSX+ product demos seen by thousands of customers at showcase sessions and demo booths at VMware Explore 2023

• Worked closely with Product Management and Engineering to build Dell EMC SmartFabric Director, a solution that simplifies datacenter fabric configuration, deployment and monitoring

• Designed and delivered user flows, hi-fidelity mockups, and prototypes of the user experience

• Facilitated UX review sessions and drove collaboration between cross-functional teams

• Successfully shipped multiple core features for the SmartFabric Director 1.0 - 2.1 release

• User experience design specialist and consultant on the Value and Adoption team

• Held workshops to educate clients on how to best leverage the SAP Customer Data Cloud, along with the entire SAP Customer Experience product suite

• Defined recommendations to fit into a client's business strategy

• Mapped out user journeys, built end-to-end stories, and designed custom prototypes to help clients kick off implementation

• Contributed in multiple aspects of the design process, from pre-sales to post-implementation

• Helped both prospects and clients visualize and understand how to utilize Gigya's Identity Management Platform

• Created implementation guides for clients with user flows outlining how to integrate Gigya products within their own websites and applications

• Designed and launched an internal portal used by our client service engineers to track and respond to support tickets