Crafting intuitive, data-driven, user-centered experiences that deliver results.

Experience

ServicenowStaff Product Designer

2024 — Present

Seattle, Washington, United States

Next InsuranceSenior Product Designer

2024 — 2024

Seattle, Washington, United States

Responsible for crafting Purchase, Post-Purchase and Agenda Channel Experiences in two-sided marketplaces. Designed 'Fintech 50' Most Innovative Startups' for 2023.

MicrosoftProduct Design Manager

2020 — 2022

Seattle, Washington, United States

Lead a team responsible for crafting and shipping Post-purchase customer experiences.

MicrosoftSenior Product Designer

2019 — 2020

Seattle, Washington, United States

Aged Channel experiences, Onboarding, servicing and retention

MicrosoftSenior User Experience Designer

2017 — 2019

Seattle, Washington, United States

Lead designer on internal tools that enhances workflow efficiency for design, product and marketing teams

Education

Massey University - Te Kunenga ki Pūrehuroa

Master of Business Administration

2002 — 2005

St Joseph's Institute of Management

Post Graduate Diploma

1997 — 1999

Loyola College

Bachelor of Arts

1992 — 1995

Experience+4

Education

Master of Business Administration

Post Graduate Diploma

Bachelor of Arts

Experience