Marketing and developing node-based AI creative workflows for professional audiences, driving adoption and engagement across design communities.

Selected clients: NASA, Dept of Defense Chief Digital AI Office, Veterans Affairs

We collaborate with clients and interdisciplinary teams to uncover possibilities, define actionable insights, and identify opportunities for furthering the client’s mission. Apply expertise in human-centered design to rapidly research, design, and prototype new service and digital experiences. We lead ethnographic research and contextual design investigations to comprehend behaviors, pain points, needs, and aspirations.

Selected clients: DARPA, Center for Medicare and Medicaid Services, Bureau of the Fiscal Service, USPS

Conducted UX research and strategic design efforts for Google, exploring how the built environment can foster inclusive, community-centered experiences across international campuses. Partnered with real estate, workplace, and civic teams to gather insights from global experts, and shape climate-resilient public spaces through illustrative storytelling and long-term visioning.

The lab collaborates with civil society, funders, and governments on research that builds and tests theories about how innovative programs and interventions affect political behavior and make governments more accountable to citizens.

https://mitgovlab.org/