• Added a new data option (No PII) which allowed customers to view their unencrypted data which improved the performance and latency of the replication process.

• Helped develop the ability to upgrade a customer’s database schema to the upcoming version without the need of recreating their instance

• Provided internal teams with the ability to receive a subset of their JSON data using Spark SQL which can later be consumed through Kinesis or S3.

• Experimented with Spark (POC) to determine methods to consolidate multiple JSON objects to Parquet which later can be consumed by Athena for faster queries.

• Provided customer support to add/delete new IP Address, public key, or update their encryption option.