• Full-stack development, research, and DevOps for managed attribution solutions

• Focused on mission-critical open source intelligence (OSINT), deep web, and dark web investigations

• Using Docker, Kubernetes, and Ansible to support a micro-services architecture

• Services are written using Python, Typescript, Vue3, GraphQL, and other frameworks

• Hosting includes a wide variety of platforms such as AWS, Azure, Linux, Android and other platforms

• Developing web applications using JavaScript (ECMAScript 2021), Vue.js, and Node.js.

• Designed and developed multiple on-boarding applications which increased customer conversions, in all segments, from 8% up to 165%

• Optimized hardware and software to reduce page load times by a factor of 10x, build time by 43%, and package overhead by 17%.

• Managed projects with teams of two to five people, to deliver large features or major refactors.

• Adopted and maintained internal style guides, software coding standards, developer documentation, code debugging, and quality checking tools to maintain a stable and uniform code base.

• Worked with the CPO, CMO, DoE, and other head executives to translate designs into front-end applications and websites.

• Teaching five developers front-end web development.

• Designed and developed education and simulation software using React.js, Node.js, Python, and Django.

• Lead designer and developer for a war game simulator. It was presented twice at The Pentagon and used in a postgraduate tactics course.

• Developed and delivered a natural disaster (hurricane) simulator in collaboration with the Department of Defense and NOAA to the US Army and multiple city governments.

• Created and deployed a web application to hundreds of US Marine Corps Reserve bases, which simplified several hundred clerical work flows and thousands of forms and documents, into an interactive three-step checklist.

• Developed and delivered dozens of small applications which were used in courses at the school.

• Updated the documentation, search engine, and marketing websites on a weekly basis, which significantly reduced customer churn by 40% and support traffic by 35%.

• Handled ~47% support traffic while maintaining the highest volume of answered tickets and the highest customer satisfaction ratings for several consecutive months.

• Worked as a sales engineer for several months to find optimal software integrations for customers.

• Implemented targeted workflows and monitoring to optimize support traffic. Traffic went from 500 unanswered tickets, to full resolution within 6-48 hours over a five month period.

• Taught both technical and non-technical customers about best software practices, optimal product workflows, and performed real-time debugging and application setup for an optimal platform experience.

• Designed and coded several static portfolio and business websites using WordPress, Photoshop, HTML, CSS and jQuery.

• Worked with an inventory management company to reduce cognitive overload, increase load speed, add device responsiveness, and long-term maintainability.

• Performed security and backup audits of several home networks and computers.

• Upgraded computer hardware, updated software, and set up office equipment approx. two times per month.