Worked with a team to bring Shopify Inbox for Android, iOS, and Web to market with React native

• Built features for Web and Android that matched the features provided from our Native iOS application

• Established foundations in the React Native codebase to be used across both our mobile and web client

• Contributed to building state management code to support a real-time chat experience that leveraged WebSocket communication

• Improved UI development experience by setting up Storybook to speed up the development process

• Performed a performance audit and made performance modifications to the application to improve loading time

• Contributor to the object staging area project allowing merchants in Shopify Inbox to confirm and send products, discounts, and images to prospective buyers.

Lead the development of new features to support business communication for small businesses

• Developed staff to staff direct messaging channel to allow for staff members that work on Shopify stores to collaborate

• Built Availability Hours feature so that businesses can set their hours of operation and send automated messages to their customers when they try to reach them outside of their hours of operation

• Refactored our Onboarding to reduce application churn and clarity around integrations that work with Shopify Ping

Worked on the Shopify Ping iOS application to provide Shopify Merchants with a streamlined communication platform between their customers. Worked on projects that included:

• Built out client infrastructure to support the release of Apple Business Chat and Shopify Chat on the Shopify platform. Created onboarding flows to familiarize users with the new messaging channel integrations.

• Contributor to the release of the new Shop Tab feature in Ping. Developed new UI and logic to allow merchants to share multiple products, send draft orders, and also send discounts on products all in Shopify Ping.

• Lead refactor of moving the Kit application to appear as a regular app integration in Ping. Improved UX of installation experience for the Kit application.

• Championed localization project in Ping to enable for simple translation of the application to other languages

Worked as the first Voice Assistant Engineer and helped establish a presence in an emerging industry. As a Backend engineer using AWS and Node.js, I have lead and curated a small team to develop voice assistant solutions for businesses. I have also worked to develop repeatable engineering processes for future engineers who work for Bluefin.