Leading product design for a new unified developer experience that brings together automations, AI agents, user interfaces, and data management under a single web-based environment. Imagine a world where RPA developers can easily build, test, debug, and publish various types of projects in the same place.

Designing agent build and evaluation experiences. Accelerate agent development experience by providing Autopilot capabilities for improving prompt, tools and evaluations. Redesign agent tools search and configuration, improve escalations (HITL) experiences. Integrate agent score as one of ways of improving agents reliability and developing trust between humans and agents.

Leading product design for UiPath Apps with a primary focus on accelerated RPA developer's experience and apps creation based on natural language description.

Recruited into a lead Product Design role with this company focused on helping global merchants, brands, and retailers succeed in eCommerce by providing a powerful set of online tools aimed at streamlining web operations and increasing online channel revenue/profitability.

Key Projects & Contributions:

• Research, prototype and design new experiences for the firm’s flagship Multichannel eCommerce Platform product, including creation of advanced order/inventory management and shipping features;

• Redesigned an overcomplicated legacy system into an elegant, next-generation online platform with a renewed focus on the end-user and that accommodates a much wider range of product usage scenarios;

• Lead innovative efforts to accelerate the design/development process, including constructing a new corporate Design System that allows team members to create new experiences/features faster;

• Design customized white-label solutions for clients/partners;

• Facility customer usability sessions, focus groups, and interviews to gain an intimate understanding of the user habits, preferences, and unmet needs vital to the design of future product iterations;

• Champion UX awareness throughout the company, educating colleagues on cutting-edge design thinking concepts to showcase the value/necessity of UX design from a bottom-line business perspective.

Led UX design projects for this developer of enterprise risk management software for the legal vertical—providing law firms with state-of-the-art technology tools to automate their business processes, mitigate risk, and manage complex compliance requirements.

Key Projects & Contributions:

• Designed a set of compelling new user experiences for the CompliGuard Analyze product, in addition to designing custom controls, layouts, style guidelines, and iconography for additional applications;

• Collaborated with internal program management and development staff to brainstorm ways to further improve the user experience and meet customer needs.

Commissioned by this technology-focused learning company, O’Reilly Media, to create an instructional guide (Microsoft Expression Blend 4 Step by Step) centered around Microsoft’s premier UX/UI design tool.

Key Projects & Contributions:

• Collaborated with a co-author, editors and publishing team to develop and release the book, available on Amazon and other stores, containing numerous case studies / software usage examples and that teaches users how to design rich user interfaces for Microsoft Silverlight-based applications.