With skills-focused Allied Healthcare training and advanced placement technologies, Carrus helps health systems find, develop, and retain top talent. The multi-layered platform and other powerful tools make filling vacancies and upskilling the current staff easier than ever before. Carrus has been acquired by Penn Foster.

• Improved the product experience of an E-learning platform in close collaboration with engineers, advocating for human-centered design principles

• Accelerated designers' work by creating and maintaining a design system based on MUI, providing fully customizable components in Figma, accompanied with detailed guidelines on how to use them

• Presented and explained design decisions and rationale to stakeholders, effectively articulating design proposals and gathering feedback to achieve consensus and agreement

• Led the design of the Career Portal from start to implementation with keen attention to detail, delivering an elegant and cohesive experience for skilled healthcare professionals

• Identified usability issues and determined user satisfaction with the platform by conducting remote unmoderated usability testing

• Worked closely with product managers to evaluate user requirements and refine the expected outcome of user stories by writing acceptance criteria

• Mentored aspiring team members, helping them develop their skills

Welkin Health is an automated care management platform that facilitates a team-based approach to care for those who treat and manage preventative, follow-up, and chronic conditions.

• Developed a design strategy and led the design of CRM software (a Healthcare portal, a No-code editor, and an Admin console) used daily by 2,000+ customers to care for 350,000+ patients

• Increased client growth by nearly 2x and customer satisfaction by over 37% in 4 months after the launch by improving the user experience of the Care portal by creating a new information architecture and content structure

• Streamlined development processes and maintained consistency by creating and maintaining the company's first design system based on Ant Design

• Gained insight into user problems and business objectives through research (interviews, observations, competitive analysis), and translated them into solutions that exceeded customer expectations, taking into account technical constraints

• Validated design solutions through usability testing to identify and fix confusing or difficult-to-use design elements and get user feedback, conducted Design QA

• Thrived in an agile environment by meeting strict deadlines, adapted to ambiguity by thinking quickly and creatively

• Collaborated closely with a UX researcher to define the design direction of an open-source mobile browser-based farm management tool

• Translated complex concepts into user-friendly and accessible designs, from the user flows and wireframes to the mockups and prototypes, ensuring that the app was easy to learn and use for all users

• Created a pattern library

Redica Systems is a data and software company that provides regulatory and quality intelligence to FDA-regulated industries. Redica Systems serves over 200 customers in the pharma, biopharma, medtech, medical device, and food and cosmetics industries, including 19 of the top 20 pharma companies and 9 of the 10 top medical devices companies.

• Increased the efficiency of collaboration between 2 designers and 5 engineers by crafting a component library that reduced development time

• Ensured and maintained a cohesive user experience across a data analytics platform by advocating for visual and behavioral consistency

• Created data visualization and design solutions including user workflow diagrams and high-fidelity wireframes that met both business goals and user needs