Program Management & AI Operations Scope:

• Worked on Meta Ray-Ban smart glasses within the Wearables team, enabling LLM fine tuning. As internationalization (i18n) domain lead, owned end-to-end multilingual quality strategy across 8 global vendor teams (100+ contributors) and 12+ internal analysts, drove operational direction and onboarding across 10 additional i18n expansion teams (100+ internal vendors), covering 15+ locales across EMEA, Canada, LATAM, and APAC markets.

• Defined and drove vendor quality and performance strategy aligned with AI/ML and GenAI programs, delivering 20.4M+ in cost avoidance and reducing rework by 45%.

• Identified and mitigated systemic risks using early warning thresholds and performance frameworks, improving SLA adherence across locales by ~10% and enabling data-driven budgeting and vendor allocation.

• Built and scaled 0 to 1 quality systems including feedback loops, vendor trackers, dashboards, and reporting workflows, adopted as standard across 10 internationalization (i18n) teams and extended to en-US workflows. Co-created quality guidelines and evaluation quizzes, and led A/B experiments to address quality gaps.

• Set priorities and delivered key initiatives in ambiguous and fast-changing environments.

• Advanced AI/ML and GenAI model performance operations for Ray-Ban Meta smart glasses.

• Performed and led multilingual QA and model evaluation audits across 9 locales in EMEA, Canada, and LATAM within the internationalization (i18n) team.

• Identified systemic error trends and aligned cross-functional teams.

• Led onboarding and training for analysts on multilingual evaluation guidelines and quality standards.

• Improved annotation standards and scaled multi-vendor workflows, increasing operational consistency and quality across 7 global vendor teams.

Executed data evaluation and linguistic operations across Marketing, Corporate Communications, and Life Sciences (non-clinical, technical) domains (Air France/KLM project). Delivered translation, proofreading, and QA, maintaining >95% terminology accuracy, meeting deadlines, and reducing rework by 25%.

Partnered with Project Managers to align on terminology standards and quality expectations, supporting consistent delivery and contributing to glossary creation.

Language pairs: ENG→UKR, FR→UKR.

Completed 14 certifications in analytics, project management, and leadership, focusing on applying data-driven decision-making, structured problem-solving, and cross-functional execution. Strengthened capabilities in stakeholder alignment and delivering outcomes in ambiguous environments.

Applied these concepts to simulate project execution, prioritization, and cross-functional collaboration in dynamic, real-world scenarios.

Selected coursework:

• Yale – Connected Leadership

• Google – Digital Marketing & E-commerce

• Google – Foundations of User Experience (UX) Design

For a comprehensive list of credentials, see the Licenses & Certifications section below.

• Translated, edited, and proofread 7 medical and scientific articles (UKR → ENG), ensuring accuracy and clarity.

• Applied linguistic quality assurance (QA) to maintain consistency and compliance with editorial standards.

• Collaborated with editorial teams and the article’s author using cloud-based platforms for real-time review and revisions.

• Conducted cultural and contextual analysis to ensure translations were appropriate for medical and professional audiences.