Experience
2023 — Now
2023 — Now
Worked with internal cross-functional teams to review and approve new promotions within the Facebook app as well as across the family of products (Instagram, Messenger, Facebook Reality Labs, etc .) Independently with little or no supervision. Make decisions that support our product principles and use data to support the approvals.
Exceedingly well organized and possess expert level written and verbal communication skills, strong decision making ability, and acute attention to accuracy and detail in all aspects of responsibilities. Experience in marketing communications or executing marketing campaigns a plus. Expert working knowledge of the Google suite of programs and have a knack for learning software and processes quickly
2022 — 2023
2022 — 2023
Redmond, Washington, United States
● Coordinate facilitation of workshop meetings for business process and requirements gathering
● Actively participate in solutions discussions to address pain-points and aligning the business to the Salesforce framework and processes
● Advise leadership on high level resource needs and integration opportunities
● Drive process improvements such as templates for project management tools
● Meet deadlines: achieved a 100% success rate on timeline and budget
● Design, monitor, and report on the progress of projects and programs
● Meet milestones on time and within budget
● Manage automation of Salesforce plug-in application to deliver daily, weekly, and monthly reporting
● Create solutions using data-driven analytics
● Manage multiple complex projects simultaneously, cross-functionally in a fast-paced environment using PMI Process Groups & Knowledge Areas and agile project management principles
● Drive the development and execution of project plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet project objectives
● Ensure consistency and adherence to standards, processes, and policies for all projects
● Manage all aspects of the project execution including chartering, scope definition, requirements gathering, project planning, change control, risk management and reporting
● Facilitate and manage resource planning, cost estimation, budget development, and cost control
● Improve workplace policies and practices in collaboration with the Talent Acquisition team
● Support senior level executives achieve project goals successfully
2016 — 2021
2016 — 2021
Houston, Texas, United States
● Increased total retail revenue of pharmacy by 15% while maintaining excellent patient care and collaborative drug therapy management with health care professionals
Implemented operational improvements which resulted in the highest prescription volume of 28 pharmacies in the Houston Metropolitan Area which increased total revenue 62% YOY
● Managed a program working with cross-functional teams to utilize historic data to implement health plan pharmacy initiatives, such as HEDIS/Star measures and Medication Therapy Management (MTM) which were essential to improving outcomes for chronically ill patients
● Managed a team of 6 team members that were successful in improving vaccination rates in the pharmacy by 25%
● Implemented operational improvements which resulted in the 2nd highest prescription volume of 28 pharmacies in the district
● Launched training and counseling for patients to increase compliance, resulting in 20% reduction in non-compliance and non-adherence cases
● Led a team to develop innovative prescription growth strategies, which was recognized by leadership with an award for being the overall top team in the city of Houston
● Responsible for completing timely review and authorization request activities for the CVS Health system
● Perform clinical reviews of prior authorization requests for appropriate care and setting, following state and federal guidelines and policies
● Collaborates with payers to maintain authorization turn-around times as prescribed by guidelines and contracts
● Knowledge of and competence in use of prior authorization software
Education
Texas Southern University
Doctor of Pharmacy (Pharm.D.)
2016 — 2020
PennWest Edinboro
Bachelor's degree
2012 — 2015