Senior Software Engineer and IT Director building production systems that drive real business outcomes - custom platforms tracking millions in inventory, high-performance C/C++ client-facing applications deployed across 15+ locations, and AI agents that autonomously resolve 73% of support tickets.

Experience

PeachySenior Software Engineer & IT Director

2026 — Now

New York, NY

PeachySoftware Engineer

2023 — 2026

New York, New York, United States

The MarkGuest Services Associate

2022 — 2023

New York, United States

Managed high-volume guest communications and reservation data across multiple channels, delivering a seamless client experience at a 5-star standard. Triaged and routed requests in real time, coordinated cross-functionally to resolve issues end-to-end, and maintained composure in a fast-paced, client-facing environment.

Education

Flatiron School

Computer Software Engineering: Ruby/Rails

2020 — 2020