I build AI products that ship to production at scale, from recommendation engines to agentic experiences serving hundreds of millions of users. Entrepreneurial by nature, I enjoy the 0→1 phase: uncovering the insight, shaping the product vision, validating quickly, and getting something real into users’ hands.
Experience
2024 — Now
2024 — Now
San Jose, California, United States
Worked on multiple 0 --> 1 initiatives at PayPal helping PayPal transform into a commerce platform from a payments platform. Have worked across Personalization, Agentic commerce, Smart payment methods.
• Launched PayPal's first AI Payment Agent, recommending optimal payment methods at checkout; drove XX% uplift in share of checkout across merchant pilot
• Shipped shopping recommendations agent MVP for XXX Million+ users, designing ML feedback loops; roadmap now reused across teams accelerating personalization adoption
• Defined cross-channel GTM playbook for siloed merchants, streamlining integration and data-sharing; accelerated product rollout by XX months across top XX merchants
• Led PayPal WeChat Pay integration for cross-border travel purchases; streamlined onboarding and payment flows, achieving XX% activation among alpha cohort
• Created API and SDK integration documentation for developers; enabled seamless merchant onboarding and reduced technical implementation friction
• Partnered with legal, compliance, privacy, and trust & safety teams on ML data pipelines; ensured responsible data usage and consumer protection standards
• Secured buy-in from partner teams across Braintree, BNPL, Credit, and Merchant Accounts; aligned priorities and landed AI personalization on their roadmaps
• Pioneered AI explainability and personality frameworks with design and content teams; built prompt/UX patterns that standardized personalization models
2021 — 2023
2021 — 2023
Bengaluru, Karnataka, India
OTO is commerce start-up focussed on India's mobility market across e-bikes, scooters and luxury bikes. It is funded by top VC in India.
• Led marketplace product from 0→1, aligning cross-functional teams across engineering, business, and marketing; generated $xx M GMV with XXX% YoY growth
• Prioritized ML-based recommendation system over secondary features using data-driven trade-off analysis; increased AOV by xx% and conversion by xx%
• Led development of scalable internal tools and CRM for sales and ops teams; improved data consistency and reduced manual workflows across the organization leading increased conversion by 7%.
• Designed targeted pricing promotional campaign that improved activation by xx%, leveraging funnel diagnostics, personalized nudges, and rapid A/B tests
• Defined product vision aligned with company strategy by extracting insights from market trends and competitor analysis; expanded user base by xx% within six months
• Led weekly stakeholder syncs and roadmap reviews across engineering, business, and marketing; maintained alignment through PRDs and transparent prioritization
• Owned end-to-end product lifecycle from discovery to launch; established sprint planning cadence, release coordination, and post-launch monitoring processes
• Built analytics dashboards in SQL and to monitor funnel metrics and user behavior; enabled data-driven decisions for growth experiments
• Facilitated design sprints and user research sessions with xx+ users; translated qualitative insights into prioritized feature backlogs and product requirements
2019 — 2021
2019 — 2021
Bangalore
Nira is a credit led neo-bank and has been a part of Techstars India and Google India accelerator. I worked on core user experience, money movement and growth product.
• Led end-to-end funnel optimization from acquisition through reactivation; scaled to xx million+ customers and $xxxM AUM through systematic experimentation
• Built and scaled ML-powered credit underwriting for xx million+ users, driving more equitable access to credit while reducing defaults by $xxM annually
• Revamped post-transaction experience based on user research, reducing complaints by xx% and improving repeat usage by xx% within six months
• Built ML-based personalized messaging and notification system for installment payment reminders improving on-time payments by xx%(twenties) and payments within t+7 days by x%
• Partnered with marketing and growth teams to identify drop-off points; ran xx+ A/B tests driving funnel completion and optimizing reactivation campaigns
• Developed self-serve API platform and led GTM partnerships with legacy banks; launched credit card product driving xx% demand increase worth $xxM
• Managed $xxM strategic product partnerships across fintech partners; negotiated integration requirements, aligned roadmaps, and drove joint go-to-market initiatives
• Owned backlog prioritization and sprint planning; collaborated with engineering leads on technical feasibility, scoping, and delivery timelines
• Built experimentation framework for growth initiatives; defined success metrics, established instrumentation, and created dashboards for funnel analytics
2018 — 2019
2018 — 2019
Mumbai, Maharashtra, India
Most adventurous roller coater ride till now. Started a b2b fintech startup that helped SMBs automate their book keeping and financial statement.
2014 — 2017
2014 — 2017
Mumbai Metropolitan Region
Education
Northwestern University - Kellogg School of Management
Master of Business Administration - MBA
2023 — 2024
St. Xavier's College
Statistics and Finance
ICAI