Worked on multiple 0 --> 1 initiatives at PayPal helping PayPal transform into a commerce platform from a payments platform. Have worked across Personalization, Agentic commerce, Smart payment methods.

• Launched PayPal's first AI Payment Agent, recommending optimal payment methods at checkout; drove XX% uplift in share of checkout across merchant pilot

• Shipped shopping recommendations agent MVP for XXX Million+ users, designing ML feedback loops; roadmap now reused across teams accelerating personalization adoption

• Defined cross-channel GTM playbook for siloed merchants, streamlining integration and data-sharing; accelerated product rollout by XX months across top XX merchants

• Led PayPal WeChat Pay integration for cross-border travel purchases; streamlined onboarding and payment flows, achieving XX% activation among alpha cohort

• Created API and SDK integration documentation for developers; enabled seamless merchant onboarding and reduced technical implementation friction

• Partnered with legal, compliance, privacy, and trust & safety teams on ML data pipelines; ensured responsible data usage and consumer protection standards

• Secured buy-in from partner teams across Braintree, BNPL, Credit, and Merchant Accounts; aligned priorities and landed AI personalization on their roadmaps

• Pioneered AI explainability and personality frameworks with design and content teams; built prompt/UX patterns that standardized personalization models

OTO is commerce start-up focussed on India's mobility market across e-bikes, scooters and luxury bikes. It is funded by top VC in India.

• Led marketplace product from 0→1, aligning cross-functional teams across engineering, business, and marketing; generated $xx M GMV with XXX% YoY growth

• Prioritized ML-based recommendation system over secondary features using data-driven trade-off analysis; increased AOV by xx% and conversion by xx%

• Led development of scalable internal tools and CRM for sales and ops teams; improved data consistency and reduced manual workflows across the organization leading increased conversion by 7%.

• Designed targeted pricing promotional campaign that improved activation by xx%, leveraging funnel diagnostics, personalized nudges, and rapid A/B tests

• Defined product vision aligned with company strategy by extracting insights from market trends and competitor analysis; expanded user base by xx% within six months

• Led weekly stakeholder syncs and roadmap reviews across engineering, business, and marketing; maintained alignment through PRDs and transparent prioritization

• Owned end-to-end product lifecycle from discovery to launch; established sprint planning cadence, release coordination, and post-launch monitoring processes

• Built analytics dashboards in SQL and to monitor funnel metrics and user behavior; enabled data-driven decisions for growth experiments

• Facilitated design sprints and user research sessions with xx+ users; translated qualitative insights into prioritized feature backlogs and product requirements

Nira is a credit led neo-bank and has been a part of Techstars India and Google India accelerator. I worked on core user experience, money movement and growth product.

• Led end-to-end funnel optimization from acquisition through reactivation; scaled to xx million+ customers and $xxxM AUM through systematic experimentation

• Built and scaled ML-powered credit underwriting for xx million+ users, driving more equitable access to credit while reducing defaults by $xxM annually

• Revamped post-transaction experience based on user research, reducing complaints by xx% and improving repeat usage by xx% within six months

• Built ML-based personalized messaging and notification system for installment payment reminders improving on-time payments by xx%(twenties) and payments within t+7 days by x%

• Partnered with marketing and growth teams to identify drop-off points; ran xx+ A/B tests driving funnel completion and optimizing reactivation campaigns

• Developed self-serve API platform and led GTM partnerships with legacy banks; launched credit card product driving xx% demand increase worth $xxM

• Managed $xxM strategic product partnerships across fintech partners; negotiated integration requirements, aligned roadmaps, and drove joint go-to-market initiatives

• Owned backlog prioritization and sprint planning; collaborated with engineering leads on technical feasibility, scoping, and delivery timelines

• Built experimentation framework for growth initiatives; defined success metrics, established instrumentation, and created dashboards for funnel analytics

Most adventurous roller coater ride till now. Started a b2b fintech startup that helped SMBs automate their book keeping and financial statement.