Designing Amazon FaverChat and ACA generative AI-powered writing assistants to help users draft high-quality documents to manage conversational, human-like interactions with AI.

Leading end-to-end UX for B2B enterprise solutions, from conducting user research to creating designs and performing usability testing.

Partnering with startups and contractors to create intuitive digital experiences and effective social media marketing strategies through engagement-focused and action-measurable tactics.

Designing human-centered products for transportation infrastructure, with a focus on ensuring passenger safety and adherence to AoA accessibility standards.