• Led NewsBreak Original / Creator network’s ecosystem design from 0 to 1 which includes web, iOS, and Android. Successful iterated design that achieved 41% increase on usability satisfaction measured through SuperQ.
• Created and iterated design for content domain including article, post, and video. Optimized content readability and accessibility so the issues went from 20+%, as the top complaint from users, to 0%.
• Launched the redesign of the algorithem-generated newsletter; Significantly improved the company’s DAU from hundreds to 2M users, and increased the product’s open rate by 7%.
• Stepped up and overturned the team’s culture from engineering driven to user-centric. Influenced the team’s decision making with design thinking processes, brainstorming techniques, and UX workshops.