• Managed product roadmap and backlog, delivering 60+ successful releases aligned with client requirements and regulatory needs.
• Presented pre-sales product demos to prospective enterprise clients; drafted effort estimates; built and demoed custom proof-of-concept applications to demonstrate product capabilities in response to client-specific requirements.
• Led end-to-end client onboarding and technical integration, including discovery, scoping, and go-live support.
• Defined custom API workflows to connect with clients’ ERP systems, ensuring seamless data exchange and traceability.
• Partnered with cross-functional teams (UX, QA, Engineering, Business) to translate client feedback into technical requirements and feature designs.
• Authored key product documentation and release notes used by clients and internal support teams.