Responsible for supporting clients post sale with installation and connection of Bloomberg software, hardware and circuits.

Held training for clients to assist with basic navigation and functionality of software.

Held discussions with clients technical and market data contacts to determine the best infrastructure of circuit bandwidth needed based on their data history and Bloomberg hardware/software that would fit their needs.

Coordinated Bloomberg conference convention set up and breakdown at various showroom venues with third party vendors, Bloomberg field service engineers and Bloomberg shipping from start to completion.

Provided product support to clients via chat, phone and email while simultaneously working on ad-hoc projects, new client and existing client set ups.

Multitask-ed high volume of simultaneous projects that involved creation of new processes, enhancements of existing policies and global business planning.

Primary contact for clients Blackrock, PIMCO and Alliance Bernstein.