Experience
2026 — Now
2026 — Now
● Consulting via BC Forward
● Engineering Project Coordinator supporting the Reality Labs Battery Team at Meta, driving cross-functional execution, supplier coordination, and clear-to-build readiness for next-generation AI/AR/VR and wearable hardware programs.
2022 — 2025
2022 — 2025
● Provided consulting services through Keywords Studios International.
● Defined and maintained Bill of Materials (BOM) components by developing detailed manufacturing build instructions, build plans, configuration matrix documents, and engineering change orders (ECOs)/deviations to enhance product design and streamline manufacturing for development and qualification testing.
● Created and managed workback schedules through cross-functional collaboration, ensuring on-time delivery of console systems and printed circuit board assemblies (PCBAs) in alignment with engineering and production milestones.
● Specified firmware and software requirements used in console manufacturing for development and test environments.
● Reviewed assembly drawings, design-for-assembly (DFA) documents, datasheets, and technical specifications to uphold quality standards across the manufacturing process, coordinating with international teams across multiple time zones for new product introduction (NPI) build planning and execution.
● Partnered with Test Engineering and the Manufacturing Change Review Board (MCRB) teams to evaluate and approve new components and materials for console qualification and production.
● Led program communications by proactively reporting status, risks, and mitigation strategies to stakeholders, driving execution and delivering measurable business impact.
2019 — 2020
2019 — 2020
Everett, Washington
● Drove alignment between customer accounts, engineering, supply chain, planning, manufacturing, logistics, testing, IT, and quality teams to resolve complex issues, close execution gaps, mitigate risks, and ensure on time product delivery.
● Identified and implemented corrective actions that improved manufacturing quality, reduced bottlenecks and backlog, optimized processes, and reduced RMAs.
● Executed engineering change orders and deviations by partnering closely with customers and NPI/Production teams to ensure accurate implementation, quality adherence, and lean manufacturing execution.
● Collaborated with cross functional teams to resolve NPI and production bottlenecks, prioritize actions, and set/negotiate customer delivery expectations during ad hoc or force majeure scenarios.
● Managed NPI, production, and RMA activities for five aerospace and medical device accounts using ERP systems to enable RAIL execution and consistent on time delivery.
2017 — 2019
2017 — 2019
Redmond, Washington
● Collaborated with domestic/international (Korea, China, India, Japan) OEM/Customers and planned/lead/executed various device testing activities resulting in SW integrity validation via JIRA PLM
● Led T-Mobile lab testing projects (Eagle/Rugby/Emma) as the Technical Account Manager for Motorola Smartphone products resulting in product rollout via TMO network Technical Acceptance
● Trained, coached, and fostered the growth of new teammates, junior engineers, and contractors, which reduced ramp-up time across the team, increased productivity, and morale
● Collaborated with R&S regarding test equipment and script issues, and validated modified builds and patches resulting in optimization of device/software testing opportunities and test script execution
● Attenuated radio access technology signal strengths, configured device NV values, IPV4/IPV6 isolations, via QXDM/EFS for corresponding devices and tests, resulting in test case and test plan execution
● Utilized AT Commands via Terra Terminal tool and ADB to isolate device conditions for specific test cases delivering logs for issue analysis on failed test case scenarios and motivate SW updates
● Supported field testing team on various domestic/international projects resulting in alleviation of company project backlog and device roaming/interoperability validation on various carrier networks
2016 — 2017
2016 — 2017
Bellevue, Washington
● Collaborated with technical account managers and software engineers throughout the pre-lab entry phase, Technical Acceptance, First Article Inspection, Release Candidate and Maintenance Release phases, delivering execution of Network (TMO/ATT) functional/technical system requirements
● Performed and created sanity and regression test cases on various software builds to ensure SW integrity
● Communicated Domestically and Internationally with LG R&D, LG TAM, and TMO engineers to differentiate device vs network issues, delivering alleviation in software/network defects, obtain network technical acceptance product requirements, and improve product quality of service
● Collaborated cross-functionally on user trial projects for smartphone and tablet products to provide user case issues and detect software bugs that may have been overlooked from the test plan requirements
● TMUS Robotics Automation Testing:
• Created multiple fixtures for MPCS and TMO variant devices, driving optimization of robotics testing
• Increased modem logging transparency with robotics sequences and ADB/AT commands, resulting in reduced lab chamber testing time and minimizing automation testing errors/issues
• Soldered and modified device samples on fixtures driving execution of battery current consumption measurement test plans
• Created/modified button sequences, template verifications, Optical Character Recognitions, and touch coordinate sequences for robotics automation tests (Pre-UI Speed, Stress, Post-UI Speed, ePDG, battery charging, and battery current consumption tests) for various devices and SW lifecycle stages (IEC, RCs, MR, eMR, sMR) at the T-Mobile Engineering Lab for various LG smartphones and tablets delivering Network Technical Acceptance specifications/requirements
• Facilitated technical communications between LG and TMO to obtain Network Technical Acceptance
Education
University of Washington
Bachelor of Arts
2005 — 2009
Yonsei University
International and Intercultural Communication
2008 — 2008
Henry M. Jackson High School
2001 — 2005