San Jose, California, United States
• Defined the product strategy and identified growth opportunities across PayPal's global BNPL portfolio — spanning millions of customers across EU, US, and Australia.
• Built and launched products, features, and capabilities at the intersection of regulatory requirements, customer experience, business strategy, and credit risk — leading cross-functional teams from discovery through launch.
• Drove ~$2B YoY TPV growth through data-driven experimentation and recovered ~$750M in annual TPV by identifying and resolving identity verification friction blocking high-value customers.
• Embedded AI/LLM driven prototypes into BNPL workflows to validate assumptions faster, generate synthetic user scenarios, and accelerate cross-functional decision making — improving product delivery velocity ~50%.
• Now leading a new BNPL product entry into a highly regulated market end to end.
