Led design on Creative Cloud to shape how users interact with their files, membership, and creative workflows across Adobe apps.

Highlights:

∙ Designed a unified file browser to streamline access across file types, storage locations, and Creative Cloud surfaces.

∙ Redesigned the new user onboarding experience to reduce friction and accelerate time to value.

∙ Led 0→1 design to help users discover and engage with benefits in their subscription.

∙ Created a graceful failure experience for app crashes that enhanced user trust and reduced crash rates by 30%.

As a part of the central data platform team, I designed horizontal experiences that seamlessly integrate within TurboTax, QuickBooks, and Mint.

Highlights:

∙ Designed personalized financial data connection experiences and touchpoints across Intuit products from strategy to launch.

∙ Led design for 3 key initiatives aimed at streamlining the process of linking and managing financial data, resulting in significant efficiency and time savings for users.

∙ Applied and coached teams in design thinking methodologies and facilitated ideation workshops as a trained Innovation Catalyst.

[Graduate capstone project]

Worked with the Department of State to leverage historical artefacts from the Diplomatic Reception Rooms for secondary school education.

Highlights:

∙ Designed a platform that supports educators in discovering and creating engaging classroom activities for students by leveraging activity templates and gamification.

∙ Utilized design methodologies such as user environment design, storyboarding, and data modelling to develop user-friendly concepts and prototypes.

∙ Conducted extensive contextual inquiries and user interviews, working closely with educators and students to gather insights and address their specific challenges.