Product Designer with 10+ years of experience designing both consumer and enterprise applications. I follow a research-driven design process that enables me to tear down assumptions, experiment and improve with data. I am passionate about creating different perspectives and am a strong advocate of collaboration.

Experience

MicrosoftSenior Product Designer

2018 — Present

San Francisco, United States

Worked on Azure Virtual Desktop's management admin experiences. Focusing specifically on integrating AI experiences across Windows 365 to improve IT Admin efficiency.

VMwareLead Product Designer

2014 — 2018

Palo Alto, California, United States

Led design of the integration workstream. Ran the workflows to create a holistic user experience for SaaS&subscription integrations across VMware's suite of Cloud & On-Prem infrastructure products.

SiftlSenior Product Designer

2010 — 2014

San Francisco, United States

Lead designer for the home feed, focused on cross platform experiences that helped in engaging and retaining members. Increased engagement in the mobile app's home feed from 7% to 46%.

AsurionSenior Product Designer

2018 — 2018

San Francisco Bay Area, United States

Lead designer of the digital security and privacy team. Redesigned the subscription experience of the flagship mobile application, improving registration completion rate from 16% to 50%.

AsurionProduct Designer 2

2017 — 2018

San Mateo, United States

Part of the research team developing AVA, a NLP powered conversational chatbot. Designed conversational flows and front-end UI, leading to a 24% reduction in customer support call rate.