• Pioneered product strategy and development for PayPal’s Privacy web tracking solution that enabled 100% coverage of all cookies ensuring compliance with GDPR and CCPA

• Led the creation of UX wireframes, enabling quick remediation of cookie violations, built tracker lifecycle management capabilities with a multi-tenant approach and enabled adoption to other adjacency brands

• Designed and implemented an MVP to complete product, a proactive fraud trend monitoring and investigation solution - Endeavor - that enabled restriction of 4M+ suspicious accounts with annual loss saving of $7M.

• Optimized fraud intelligence collection through Telegram leveraging AWS collecting 30M fraudulent IP’s annually and collaborated with Risk team to challenge bad traffic with 99% captcha stop rate

• Partnered with Risk teams to orchestrate the procurement of compromised customer accounts and built a solution to resecured PP accounts providing an annual loss saving of $40M

• Orchestrated the effective utilization of cloud computing resources cutting costs by 50% and scaled up fraud monitoring by building integrations with vendor partners

• Owned Privacy policies management platform to deliver policy as a code for rapidly changing regulations that fosters reusability and reduced the development effort from 1 month to 2 days

• As part of Risk Integrations for payment pre-processing risk evaluation, collaborated with Merchant teams to resolve issues with collecting device data for Braintree and PPCP payment integrations

• Collaborate with Citi Product Managers to deliver multiple Business requirements by creating roadmaps, assessing priorities, thereby successfully deploying critical projects on target date.

• Own the delivery of business requirement document from creating prototypes, UX design, creating Functional documents, maintain an healthy product backlog and provide UAT signoff

• Lead three scrum teams simultaneously in backlog refinement, provide requirements clarification, validated test scripts resulting in zero defects in Production environments

• Performed troubleshooting with clients to resolve incidents with a quick turnaround time

• Created Product Roadmap and led Product development for a product – M&T Money Smart that provides a snapshot of the customer’s finances, customize budgets, set goals and track transactions

• Performed customer interviews, questionnaire to gather business requirements and worked with UX team and product managers to create screens for Android and IOS operating system

• Worked with product owners to create user stories, prioritized product backlogs by defining MVP, led backlog grooming sessions, sprint planning and participated in daily stand up meetings

• Created analytics dashboards in adobe and tableau to analyze key business metrics and customer behavior, track customer conversion rates thereby improving app ratings for Online banking apps

• Designed an interactive marketing campaign enabling users to enroll for paperless delivery of statements thereby there by giving the Bank savings of about $500,000 per year

• Launched a feature to make loan payments from an external bank account towards a M&T loan through the mobile application increasing mobile app customers and appealing to future customers

• Prioritized business requirements and launch a new product – Secured Credit Card in the digital platform – in agile methodology for both mobile platforms (IOS and Android) and web channels

Performed Market Research to analyze data for Belmont Housing, Buffalo to assess Fair Market Rent in Niagara County and created dashboard to display data using MS Excel; thereby saving manual efforts

Developed a sustainable business plan for a non-profit organization in Sierra Leone and built financial models with projected annual revenue of $50,000

Implemented procurement solutions in Ariba SAP for Sodexo's food service business unit

Developed and implemented process improvement tool to automate processes