• Led development of an enterprise softphone application, integrating VoIP functionality via (SIP) using JavaScript (React, Electron).

• Developed backend services for call recording analysis, real‑time communication, and user data management using Express.js.

• Designed and implemented a LLM powered RAG pipeline for automated call transcription, summarization, and topic extraction.

• Architected PostgreSQL schema for user management, call analytics, and operational data storage with optimized queries.

• Deployed full‑stack microservices on GKE using Docker and CI/CD pipelines to enhance scalability and reliability.

• Built AI IVR system using OpenAI Realtime API and WebRTC to automate customer support, call routing, and communications.

• Engineered social media app (PitchMe) with Flutter, NestJS, Firebase, and WebSockets, enabling real‑time data synchronization.

• Implemented live streaming and battle features with audience interaction using GetStream.io and Firebase real‑time database.

• Built social networking features including user feeds, follow/unfollow mechanics, and peer‑to‑peer invitations.

• Integrated AI‑powered live coaching using Eleven Labs voice synthesis and OpenAI API for interactive sales training sessions.

• Collaborated with cardio‑thoracic researchers on ML models for heart surgery data analysis and clinical outcome prediction.

• Built an NLP‑Enabled multimodal assessment platform PREPARE for simulation‑based medical education.

• Implemented backend microservices (Python, Node.js) with REST APIs supporting multimodal data processing and integration.

• Developed React.js web client for curriculum management, model training workflows, and learner performance dashboards.

• Integrated multiple speech‑to‑text libraries developed services for model training, event detection, and audio transcription.

• Collaborated with cardio‑thoracic researchers on ML models for heart surgery data analysis and clinical outcome prediction.

• Built an NLP‑Enabled multimodal assessment platform PREPARE for simulation‑based medical education.

• Implemented backend microservices (Python, Node.js) with REST APIs supporting multimodal data processing and integration.

• Developed React.js web client for curriculum management, model training workflows, and learner performance dashboards.

• Integrated multiple speech‑to‑text libraries, developed services for model training, event detection, and audio transcription.

• Contributed to development of Fargo, a Virtual Agent for Wells Fargo, enhancing the banking experience for 70+ million customers.

• Collaborated with global SCRUM teams and multi‑team stakeholders (linguists, developers, product) to design and launch features.

• Supported code reviews, validation, and testing, including unit testing and debugging, to improve system reliability.

• Developed Vehicle Tax Calculator (VTAX), delivering backend services and a responsive front‑end for vehicle tax processing.

• Built RESTful APIs using PHP and designed efficient MySQL databases to support reliable backend operations.

• Created responsive user interfaces with React.js, HTML, and CSS to improve usability.