Ashburn, Virginia, United States
• Led development of tools for major clients like Walgreens, Starbucks, Tesco, and UKPO, saving costs and optimizing performance.
• Designed and implemented a Customer Dashboard that visualized key milestones by aggregating data from multiple endpoints, significantly reducing manual effort and saving engineering hours.
• Engineered automated alert and reporting systems for executive stakeholders, reducing manual project update efforts by 50%.
• Integrated Jenkins for CI/CD, streamlining deployments to AWS and reducing deployment effort by 30%.
• Developed and enhanced an issue system, improving billing transparency by resolution of discrepancies, leading to a 40% reduction in billing errors and an increase in customer satisfaction.