In my role as an Independent Consultant – UX Researcher, I lead research initiatives to uncover insights that drive product decisions. I specialize in early-stage UX research, guiding businesses from concept validation to MVP development. My work involves conducting user interviews, surveys, and usability testing to develop research-backed product strategies and identify user pain points for startups and SaaS companies.

• Implemented a new design system on Figma to ensure design consistency and redesigned the platform to align with React.js standards, improving performance and user experience.

• Collaborated with product managers, engineers, and clinicians to refine digital tools and workflows for healthcare providers, focusing on improving patient care and administrative tasks.

• Led user research efforts, conducting interviews with stakeholders and clients to drive feature development and usability testing to inform design decisions.

• Conducted research studies, including interviews and usability testing, to inform design decisions for healthcare tools.

• Synthesized data into key insights, enabling product teams to enhance platform usability.

• Collaborated cross-functionally to prioritize feature improvements, increasing engagement among end-users.

• Collaborated with Founder/CEO based on her business needs

• Designed an onboarding system for the clients upcoming application using data driven and user-centered design to foster a seamless experience

• Created a hi-fidelity prototype to be passed on to the developing team.

• Facilitated presentations to client and oversaw key deliverables to ensure both user needs and client’s business goals were met

• Clinical Specialist for rehab technology products in providing therapeutic strategies for upper extremity and cognition using a virtual reality based gamification approach

• Consulted with B2B (hospitals/clinics) and B2C (direct consumers/patients) inquiring about Neofect’s products

• Provided qualification to potential leads by range of motion and strength to deem appropriate for product via virtual conferencing

• Collaborated with internal occupational therapists and marketing to further enhance devices

• Utilized Salesforce to document and organize leads, opportunities and sales