• Designed and implemented engaging gamification features on Figma, including interactive quizzes with customizable digital avatar rewards, and meme creation tools to foster community sharing and

enjoyment.

• Optimized onboarding flows and in-app features to enhance user engagement, increase retention rates, and cultivate a vibrant, interactive app community.

• Conducted in-depth heuristic evaluations of the Playgo iPhone/Android app,

documenting usability violations based on Nielsen’s Usability Heuristics, with insights

leading to improved ease of use for game designers in creating games.

• Produced high-quality chat room mockups in Figma by conducting user interviews with

game designers to understand current challenges with the layout. These mockups featured

multiple options that were tailored to engineer specifications.

• Designed intuitive AI prompts to facilitate smoother execution of game engine actions,

including a clearer and more recognizable countdown timer prompt.

• Reviewed literature on student motivation, gamified learning, and teacher motivation. I found that adding engaging gamification features and personalized incentives to the curriculum can boost motivation for both students and teachers, making learning more effective and enjoyable.

• Conducted a heuristic analysis of the Code.org K-5 curriculum using Nielsen’s 10 usability principles, evaluating both the CS Fundamentals Express Desktop and iPad experiences, and presented key usability issues to the client such as enhancing visibility of hints for coding exercises.

• Conducted a competitive analysis with 7 direct and 7 indirect competitors and determined top gamification features to include such as avatars, digital rewards, level difficulties, and project sharing among others.

• Interviewed teachers to identify issues in the CS Fundamentals Express Course and gauge their response to game-like features. Identified three key enhancements: support and inclusion, motivation and engagement, and feedback and assessment.

• Created detailed personas to represent Code.org’s target audience, enhancing the client's understanding of student coding interests, skills, and capabilities, and driving the design of more effective learning content.

• Collaborated with the research team to conduct usability tests of Stadia, creating test

documents with core tasks such as finding the option to adjust resolution, which yielded

valuable insights into player gameplay experiences.

• Performed QA Audits and Heuristic Evaluations alongside team members and Stadia

users, meticulously documenting findings. This streamlined the process for engineers

and designers, significantly reducing the time spent addressing bugs, errors, and UI/UX

issues saving 20% of developer time.

• Conducted qualitative and quantitative analysis to identify gameplay experience risks

among players, such as issues with slow internet speeds. Proposed solutions included

optimizing game resolution to reduce latency.

• Conducted cognitive walkthroughs to assess the payroll upload process for background

actors to streamline navigation and reduce complexity. Subsequently, created Mockups

to enhance user efficiency and accuracy in the process.

• Conducted interviews with background actors and payroll employees, focusing on time

slot entry for background actors' work hours. Identified that the current method of

scrolling and selecting was cumbersome. Developed a design solution enabling users to

input times manually, resulting in a 40% reduction in time for common payroll tasks.