• Designed multiple admin-related features for Kaizen’s largest deployment by far, the Kaizen Recreation Management SaaS product. Collaborated with engineers and PM through multiple iterations in shipping the beta version for a municipal client in MA.

• Owned the end-to-end design of the admin-facing prototype for Kaizen’s first Special Events Permitting software. Empowered the business-critical launch for a municipal client in CO.

• Maintained and updated Kaizen’s internal components library.

(contract via Kforce)

• Worked as a designer for Microsoft Teams Ecosystem. Collaborated with 3rd party clients from envisioning to launching their App on Teams, taking full design responsibility for each client project.

• Redesigned the child sign up and profile creation experience for Minecraft. Presented interactive prototype to a team of 7 stakeholders.

• Envisioned Copilot AI experiences with Microsoft Teams third-party apps. Created and updated prototypes for promotional concept demonstrations.

• Designed graphic and visual assets, maintained and updated design system components.

• Led the 0 to 1 MVP design of a short-term rental investment web platform, collaborating cross-functionally with engineers and CEO in launching the live site in 2022.

• Took full ownership in designing the MVP version of the property investment and new user onboarding flows; created 1st version of branding and design library.

• Designed and prepared for launching 2 new features to help renters manage their living experience.

• Identified 5+ usability issues on the rental listing pages, created iterations that increased conversion rate by 17%.

• Conducted A/B tests to validate functioning and accessibility compliance of the WA 211 website.

• Synthesized user feedback, created design iterations to improve structure and decrease user friction.