Helped develop and maintain the Autodesk Assistant, an AI-powered chatbot built as a React-based MFE, providing self-service support and enhancing user interaction with Autodesk products through text-based conversational support. The chatbot also addresses sales inquiries and facilitates seamless connections to online agents for further assistance.

Assisted in developing new React components as part of a larger components library, enhancing user experiences, and migrating legacy code to a modern environment. These projects focused on best practices and standardization by aligning with the company design standard and leveraging shared work to build smarter, more efficient solutions.

Assumed leadership as the lead engineer for the documentation as code pipeline that converts Markdown content in 27 languages to HTML for API consumption, internal LLMs, and support documentation displayed on the web. Provided crucial support to content writers using the pipeline, addressing issues related to Git, Jenkins, localization, and developing new features.

Worked at the Transfer Student Center, supporting the successful transition of UC Berkeley transfer students from various colleges and universities.

• Developed and implemented an automated sign-in system, streamlining check-ins for over 10,000 students annually.

• Revised and edited web content, including images, ensuring smooth user experience and resolving technical issues.

• Co-led a cohort of 30 academic interns, coordinating support services and fostering a strong sense of community for transfer students.

• Created and deployed CI/CD pipeline to streamline cloud data from AWS to monitoring systems (EC2, Lambda, S3, CloudWatch), Jenkins, Docker, Terraform, and Grafana.

• Designed and developed an automated analytical dashboard that measured server activity for internal client groups.

• Developed scalable applications for displaying EC2 master activity.