Bellevue, Washington, United States
• Updated product website to meet Microsoft accessibility standards by resolving 50 accessibility bugs in 1.5 weeks, making the team one of the first 3 teams in AI+R to share clear Accessibility Insights results for their sites
• Implemented a Chrome extension to embed the Zo Web Chat on partner’s websites in multiple formats for demos and testing
• Added functionality to the Product Recommendation Data Tool to support -1 on product attributes and updated UI accordingly to allow the team to formulate product recommendations with greater accuracy
• Updated the Answer Customization Processor by adding functionality to pluralize all words in a character's Replacement Dictionary so Editorial Team only has to provide the singular version of words as well as adding functionality to allow for customized individual frequencies for each word in the character's Replacement Dictionary to allow for a more natural character voice