Boca Raton, Florida, United States
• Engineered a Go microservice with Redis caching to unify error monitoring by correlating ContentSquare analytics with Splunk logging and Grafana Tempo traces to provide end-to-end client side error visibility while maintaining 200ms rendering
• Deployed an error dashboard that resolved client errors saving $35K+ in missed revenue and reducing rage clicks by 33%
• Integrated an internal Ollama LLM to analyze correlated error data for automated root cause analysis, slashing MTTR by 64%
• Productionized an internal-only LLM with programmatic access, adopted by engineering teams, and positioned for broader cross-department use in automation, testing, and NLP initiatives