Bridgewater, New Jersey, United States
● Recipient of ACE Flywheel award, in recognition of driving organizational efficiencies.
● Spearheaded creation of RESTful API to optimize support-team workflows, interfacing
directly with application endpoints and web interface.
● Led development of data analytics tools to generate SLA reports for review by the FCC.
● Reduced time scale of application disaster recovery from 2-4 hours to 15-30 minutes and
eliminated potential human error by automating the process end-to-end across our entire suite
of products.
● Decreased rate of false alarms raised by monitoring systems by up to 75% by building log
parsing tools and deploying them in the cloud.
● Set up custom environments in AWS, including canaries and CloudWatch monitoring, to
ensure application functionality.
● Evangelized and drove adoption of agile methods and tools, including Jira, CI/CD, GitHub,
and coding/testing standards.
● Routinely collaborate with relevant stakeholders to coordinate strategy around developing
internal tools.
● Monitor and ensure application functionality; respond to live incidents and troubleshoot
critical errors.