Chicago, Illinois, United States
• Helped develop and maintained 15 plus micro services which processed over 200,000 audio phone calls per day by transcribing/extracting/associating claim data to drive leaner liability determination enabling multi million dollar savings.
• Integrated and built custom web apps with React for internal users with features such as transcription highlighting with audio play along, reporting, and various developer access tools.
• Implemented variety of regex, and sliding window search algorithms to fine tune our claim extraction/association and sensitive data redaction process; Leveraged Spanish speaking background to improve Spanish transcription post processing for Spanish market.
• Lead collaboration across multiple enterprise teams for MVPs, legal compliance with PCI/PII, web security assessment/integration and APIs using Java Spring Boot, React, Tibco JMS queues, MongoDB, Microsoft SQL, Jenkins, JUnit, Mockito, Jest, TDD and deployed to on prem mutli region Cloud Foundry.