Designed security and permissions features for merchant platform serving 5M+ businesses. Focused on creating multi-user access controls to support enterprise merchant retention.
• Designed role-based access control (RBAC) interfaces enabling merchants to manage team member permissions across account functions. Created user flows for role assignment, permission configuration, and access management.
• Balanced enterprise security requirements with usability constraints, working closely with Product Manager, Security Engineering team, and merchant platform stakeholders to define feature scope and technical requirements.
• Delivered design specifications and interaction patterns for multi-user ecosystem, supporting PayPal's enterprise merchant retention strategy within 6-month contract timeline.