• Architected and developed platform services with Spring Boot and RESTful APIs, enabling
scalable onboarding and customer engagement → improved service reliability across 20+ global
markets.
• Migrated legacy monolith features to microservices, modernizing core systems , improved
maintainability and boosted platform scalability by 40%.
• Implemented platform-level features such as state-token session continuity and partner integrations ,reduced customer drop-off rates and ensured consistent cross-channel experiences.
• Embedded security by design, integrating token validation, secure session handling, and observability , strengthened compliance posture and reduced authentication-related incidents by 25%.
• Led cross-shore backend teams (US & India) in design reviews, code quality, and mentoring → accelerated delivery velocity and improved defect detection during early development.
• Delivered feature-flag–based configurations → enabled instant rollout of country-specific compliance rules without downtime, cutting release cycles by 30%.
• Integrated external vendor services for verification workflows (data, identity, biometrics) → ensured SLA adherence and reduced error handling time by 20%.