Own and manage a global portfolio of regulatory compliance and privacy risk programs across People Operations, Privacy, Legal, Policy, and Engineering, serving as the single-threaded owner for privacy and compliance risk reviews across all functions for people data, responsible for both sufficiency and operational efficiency of the process company-wide

Cross-Functional Governance: Established and ran governance forums across Legal, Privacy, Engineering, and Policy. Drove roadmap prioritization, resolved portfolio conflicts, and produced executive project/program mapping that maintained leadership visibility

Enterprise Risk & GRC Transformation: Architected a comprehensive GRC intake workflow and compliance tool, with a risk rating methodology, tiered SLA structure, and ownership assignment framework that shifted the compliance function from reactive incident response to proactive, root-cause governance

Risk Frameworks: Delivered a unified People & HR Risk Acceptance Framework with tiered executive thresholds. Designed an Impact Scoring Rubric for the Change Control Board that maps risks, removing subjectivity from prioritization

Global Privacy & DSAR Execution: Directed the DSAR program under CCPA, GDPR and other regulations, retooled cross-functional workflow and tightened global data retrieval operations

Audit & Regulatory Readiness: Acted as the senior compliance liaison, managing full-lifecycle evidence collection, resolution, and live risk registries. Led the end-to-end US Pay Transparency compliance program, aligning Legal, Compensation, and Product to validate state-level mandates

Global People Records Management: Designed data retention policy, lifecycle controls, eliminating manual handling by establishing regulation aligned, scalable records infrastructure across global operations

Built zero-touch, SLA-aware reporting engine utilizing agentic AI orchestration on risk urgency tiers, and deliver real-time insights to executive leadership

Led the migration of HR tasks to Shared Services within the People and Places group, overseeing a team of 30+ across APAC, EMEA, and NA. Optimized processes with the HR Service Delivery model, achieving $1.2M USD in savings in 2022 and a 10% increase in operational effectiveness. Managed governance, stakeholder communication, and prepared updates for the HR executive committee. Directed system integration efforts, collaborating with IT, HR, and vendors to reduce manual workload by 25% and ensure compliance. Developed change management and training plans, reducing onboarding time by 35%.

Conducted current-state assessments of business processes and defined organizational operating models using RACI frameworks to clarify accountability, reduce execution risk, and establish repeatable governance patterns.

Oversaw the global Software Asset Management solution and Procurement and Operations at Google, encompassing the entire lifecycle of third-party software procurement.

Developed and maintained standards, processes, systems, and business performance objectives as established by the company.

Transition and Global Process Optimization Project: Managed the seamless migration of 6 entities and end-to-end payroll integration for Microsoft. Developed a payroll inputs tool and collaborated with IT for technical mapping. Conducted risk assessments to identify compliance gaps, creating a comprehensive data privacy procedure and playbook for HRBPs. Implemented robust privacy controls with ADP, including encryption and access controls. Established regular audits and monitoring processes to ensure ongoing compliance and effectively addressed payroll processing errors and queries.