• Product Design: Increased user engagement metrics and established a design system for faster iterations and implementation by spearheading product design initiatives. Utilized Figma and leveraged data from user research/interviews to solve customers’ pain points, create new features and user flows, elevate the UX, and ensure accessible and unified designs for user-facing applications.

• Web Application: Revamped the frontend and backend for the web app (React, JavaScript, Python), which interfaces with AI models, to optimize stability, speed, functionality, and clean code. Increased signup growth to over 40 non-enterprise users and enabled enhanced security protocols by architecting the customer onboarding (registration, login, billing, and usage) flow. Implemented and deployed endpoints utilizing cloud computing tools (like AWS Lambda, S3, Cognito, SQS, API Gateway, Amplify, SES, and CloudWatch) to expand features and system interoperability. Modeled responsive and interactive data visualizations using D3.js to display easily digestible information to users. Integrated Stripe’s APIs to facilitate frictionless customer payments, invoices, and subscriptions. Executed data transformations to restructure data for over 100 users in multiple environments within AWS DynamoDB.

• Web Dashboard: Increased client usage of the web dashboard by 48% through developing new features on both the frontend (React & TypeScript) and backend (Python & Flask) codebase, integrating cloud computing services (AWS), improving the UI & UX, and conducting QA testing all in collaboration with product managers, designers, and engineers.

• Data Visualizations: Created actionable data visualizations using D3.js and writing SQL queries for MySQL & ClickHouse databases to arrange complex data into easily understandable formats for clients and customers.

• Data Analytics: Spearheaded a project for integrating user and product analytic tools to capture client engagement metrics resulting in data-informed business decisions for senior executive stakeholders.

• Web Applications: Developed and scaled 2 Python web apps and 4 suites of products on various technical content (such as APIs, machine learning and AI, cybersecurity, blockchain, data storytelling, and digital transformation) in a cross-functional, agile team.

• Client Engagement: Solved clients’ technical learning needs by leading over 100 technical workshops for US Congress and senior Fortune 50 clients in various industries (such as financial services, consumer packaged goods (CPG), and retail), researching case studies, and consulting SMEs to make data-informed decisions.

• Product Team: Built a centralized in-house platform to streamline product release notes and enable data analytics for Product Managers. Standardized staging and production environments for organizing over 300 external resources to accelerate efficiency and collaboration across global teams.

• Product Design: Conducted user research/interviews and redesigned applications to solve customers’ pain points and enhance the UI & UX. Created motion graphics for company accounts across social media platforms to increase brand awareness and growth.

• Managed the product development of an app and developed an online course on the Reggio Emilia pedagogy for faculty onboarding.

• Gathered user requirements from clients to draft roadmaps and wireframes.

• Cross-functionally collaborated with different teams to obtain user feedback and ensure a fluid UI & UX.

• Adapted to the agile methodology and structure.

• Researched educational conferences, social and emotional learning, and mental wellness promotion in classrooms.