• Integrated an AI conversational chatbot into a user-facing web platform (HUB), implementing backend orchestration, error-handling flows, and frontend fallback states to improve production reliability by ~35%

• Built end-to-end admin workflows using React/TypeScript and Node.js REST APIs with PostgreSQL to manage courses, sessions, attendance and dashboards, replacing spreadsheets and reducing manual verification by ~50%

• Transitioned administrative operations off third-party tools into a single in-house web platform (HUB), centralizing courses, seminars, and user data to improve cross-user visibility and reduce ongoing licensing costs by ~$4K per month

• Optimized the intern onboarding flow with the UX team, validating an interactive experience through functional, regression, and end-to-end testing (Cypress), reducing completion time by ~50% and improving user satisfaction

• Built a webhook-based integration to display Participant testimonials from a CMS, caching data in RTK state and using a reusable, role-aware Higher-Order Component to avoid new backend APIs or schemas while reducing duplicated UI code

• Operated within a CI/CD workflow using branch-based pipelines to automate builds and deployments, accelerating production

• Delivered UI for a high-traffic client using Next.js and SCSS, translating Figma designs into reusable components, building modular SCSS with mixins and tokens, and improving performance via SSR and code-splitting by ~35%.

• Utilized Redux for scalable state management across complex UI flows, using Jest-tested reducers to cut UI regressions by 30%

• Bootstrapped a React Native mobile POC for an internal seat-booking platform at enterprise scale, building reusable mobile UI components and integrating existing APIs to extend web-only booking flows to mobile, POC approved for rollout