• AVANOS: Enterprise online security and e-commerce optimization UX/EUX/CX consultant.

• Developed a robust internal application (CPP DataPortal) designed to empower CPP employees & financial analysts with streamlined access to internal datasets, explicitly tailored for investment research, modeling, & predictive analytics.

This specialized platform facilitates data requests both by individual users & on behalf of others, significantly enhancing collaboration & operational efficiency.

Key features of the CPP DataPortal include:

• User-Centric Design: Created high-fidelity interactive designs and prototypes within Figma Enterprise, focusing on ease-of-use, intuitive navigation, and rapid access to thousands of databases, tables, and views.

• Advanced Security Integration: Seamlessly incorporated AWS Identity and Access Management (IAM), Security Assertion Markup Language (SAML), and tag-based permissions, ensuring secure and compliant data handling aligned with organizational policies.

• Automated Repository Management: Integrated automated GIT repositories stored in Amazon S3 buckets, enabling structured version control, simplified management, and secure storage of database assets.

• Approval Workflow: Engineered a comprehensive approval interface for data owners and stewards, providing clear oversight, accountability, and expedited processing of data access requests.

• This project was executed within a three-month short-term engagement, delivering targeted enhancements to the internal portal’s user experience and data management capabilities, thus directly supporting critical financial analyses and investment decisions.

• Spearheaded the creation/development of MKTG.AI, a pioneering AI-powered asset management platform significantly streamlines centralizes access to digital assets for marketing teams, agencies, and enterprises.

• Innovative platform offers advanced features for brand auditing, asset management, managing social media campaigns, boosting efficiency and collaboration.

• MKTG.AI integrates seamlessly with major cloud services like BOX, DropBox, Google Drive, and Frame IO, establishing a unified hub managing digital assets.

• Pivotal role in consolidating over $1 million in monthly social advertising expenses, optimizing client operations across key social platforms, including Facebook, Instagram, LinkedIn, Twitter X, YouTube.

• Efforts culminated in presenting platform's complex offerings alongside CEO/COO, successfully securing $3M+ in financing from Direxion & SPARC Group.

• Led the first UX/UI iteration for a new video editing suite incorporating new 3D social immersive tools into Meta Quest mixed‑reality platform.

• Reinvent end‑to‑end creative workflows and empower editors to produce truly immersive spatial video and audio for Quest. I drove the hands‑on design and prototyping Meta’s new virtual reality editing suite.

• Transformed complex interaction models into clear, actionable specs while aligning rigorously with Meta’s privacy and platform‑security requirements. Close collaboration with creative directors and cross‑disciplinary teams ensured a single, cohesive design vision and yielded breakthrough UI components purpose‑built for Quest’s 3‑D environment —gestural, voice, and controller interactions that feel native in mixed reality.

• Cultivated a culture of open innovation inside a highly confidential setting, integrating disparate design streams into a common language within Meta’s central design system.

The result was a faster, more unified creation pipeline that sparked fresh thinking across internal and partner teams and raised the bar for immersive user experiences on Meta Quest.

• Responsible for building and managing international UX design practice.

• Direct report to company CEO & CIO. Member of Global SR management strategy team.

• Lead international UX/CX team focusing on Cemex’s online portal CEMEX-GO a B2B platform serving 60K customers in 29 countries with 250,000+ users processing 30,000 daily transactions representing 63% of $13 billion a year in net revenue amounting to $8.19 billion.

• Expanded UX/CX team from 27 to 150+ diverse members across 7 global locations, establishing modern design labs in key cities to enhance learning and client engagement.

• Installed “6 Pillars of EUX-D/CX/Product Design w/certified Agile training, tools & approach.

• Managed $16.55M budget, achieving $10.5M annual revenues in 2019 by implementing standardized design principles w/Agile methodologies.

• Launched UX/CX/Design labs for employee learning, promoting UX/CX best practices with state of the art venue for client/customer engagement, focus groups and ideation.

• Established the agency's first UX/CX design practice, leading a team of 15 diverse creatives and 65 engineers in India, to modernize New York City's web and mobile applications.

• Achieved standardization across DSS/DHS & OIT applications, significantly reducing the transition time for homeless veterans from 6-8 months to just one week, saving the city $4M monthly.

• Success led to the Mayor's office mandating our platform as the standard, with annual savings of $48M.

• Deployed a unified interface library across 300+ city applications, serving over 34,000 users, and set up a UX/CX lab to advance product development.

• Team ensured all new applications met ADA 508 and WCAG 2.1 standards, showcasing commitment to accessibility and innovation.