• Lead the design of U.S. Shopify Tax features, including sales tax reports, automated filing, and tax configuration for Shopify checkouts.

• Leverage cutting-edge AI tools as thought partners, researchers, and automation engines to enhance efficiency, improve decision-making, accelerate prototyping, and maximize impact.

• Conduct UX research through interviews, studies, and an advisory board to validate designs.

• Translate research into actionable improvements across platforms.

• Apply design thinking to build consensus, reduce ambiguity, and inform UX decisions.

• Collaborate with data scientists and engineers to track behavior, monitor adoption, and enhance features.

• Influence Shopify’s Polaris design system.

• Present designs with clear narratives, data, and insights to drive alignment.

• Worked on the Product Infrastructure team, focusing on the end-to-end design process in areas such as Social Network Authentication, Admin tools, and team management.

• Lead designer for the integration of Amplify into the Hootsuite core app. Contributed to design visions and strategies to support healthy product growth and designed several new features for Amplify across both web and mobile apps.

• Supported the Design Team by leading the onboarding process for new team members, creating Playbooks, moderating team-building sessions, and participating in the hiring process.

Jungle Scout is the most popular SaaS research software for Amazon sellers. As a UX designer on their team, I focused heavily on UX solutions for data visualization.

Mogo, a fast-growing fintech company in Canada, offers personal loans, mortgages, prepaid Visa cards, and easy credit score access to help Canadians manage their financial health.

• Working under the Scaled Agile Framework (SAFe), I was responsible for driving the end-to-end user experience of Mogo's main products across multiple platforms (web & mobile apps). I also led the user experience and interface design for Mogo Loans.

• Contributed to the establishment of UI standards and design systems to ensure brand consistency, scalability, and compliance.

• Mentored junior designers and newcomers, assisting with their ramp-up and onboarding.