• Designed and implemented tailored solutions for three distinct real-time electronic radio platforms using C++, enhancing performance and functionality.

• Collaborated effectively with the WREN waveform team to meet a critical project release deadline, directly contributing to the acquisition of an additional $2 million in contract funding.

• Established as a Subject Matter Expert on the WREN waveform with a specialized focus on electrical power, becoming the team's primary resource for power-related expertise.

• Led the development of a new time-sensitive feature for the WREN waveform, allowing the user to issue commands directly via coaxial cable, which resulted in securing additional funding.

• Executed assigned portions of the product development cycle in an Agile Scrum environment, including requirement analysis, implementation, testing, integration, and documentation.

• Managed version control effectively through Git, ensuring collaborative development, code traceability, and streamlined project coordination.

• Delivered prompt and thorough assessment of client tickets, maintaining consistent communication to ensure swift issue resolution and client satisfaction.

• Collaborated directly with the Chief Information Security Officer (CISO) to develop and refine a comprehensive repository of company Policies, Procedures, and Controls, aligning them with the NIST Framework V1.1 standards.

• Utilized Perl and Jenkins to effectively resolve production bugs, reducing after-hours callouts by 16%.

• Spearheaded the transition of critical client file transmission processes to Managed File Transfer (MFT), fortifying security measures and significantly boosting transactional efficiency and capacity.

• Served as primary incident responder for the United States region, actively engaging in all facets of the incident response lifecycle, including cross-functional communication, meticulous documentation, and leadership in post-incident reviews.

• Set up new connections and PGP keys, ensuring that all traffic between servers is properly encrypted.

• Work cohesively in an international team and assist in growth of the upcoming United States market.

• Supervise team of thirteen other analysts to ensure all evidence related to an active case is available to the District Attorney’s office, in keeping with New York State Discovery laws.

• Analyze and audit police officer body worn camera footage when necessary, as well as readily troubleshoot any issues that an officer may encounter while using the cameras.

• Create, organize, and maintain excel spreadsheets shared across the entire Discovery & Body Work Camera department.

• Train other analysts on proper procedure and usage of our systems, and train officers on usage of BWC equipment.