Banking & Credit Card

• Drove a 30% increase in payer conversion rates by leading the integration of Apple Pay using Flask and GraphQL; authored a technical design document and facilitated an RFC meeting for requirements alignment.

• Enabled 10,000 daily scheduled email sends and reduced complaints by 10% by serving as the tech lead for the integration of AWS EventBridge Scheduler for compliance-mandated outreach scheduling. Implemented monitoring with Datadog for an observable and incident-free launch.

• Eliminated NPM package dependency conflicts, facilitating critical tool upgrades such as Typescript and ESLint; orchestrated comprehensive cross-functional manual testing, securing team-wide support and enhancing development efficiency by 25%.

• Integrated Usersnap survey service into application, mentoring a new engineer during onboarding and assigning tasks to enhance codebase familiarity; gathered over 10,000 survey responses in six months, directly influencing strategic product decisions.

• Improved efficiency of part inspection and production line error analysis for engineers and technicians by over 50% by developing an all-in-one internal platform in React and GraphQL

• Cut average factory error response time in-factory by 30% by consolidating quality control problems across all production lines and creating a technician notification center

• Improved specificity of security across internal apps by implementing keyword and role based permissioning using AWS Lambdas

• Expanded potential client access to over 150 million users on Spotify and SoundCloud by building out targeted audio ad campaign functionality in Ruby on Rails and React

• Created a master demo account environment to enhance sales team workflows and improve customer acquisition success, helping to achieve 1000 active ad campaigns

• Upgraded capabilities of ad campaign editor to allow for bulk editing, saving customers up to 2 hours per day