• Worked on Coinbase FinHub (financial infrastructure platform) improving banking ops case review systems

• Reduced case review time from ~10 hours to ~2–3 hours by optimizing workflows, MongoDB indexing, and integrating Elasticsearch for faster search and filtering

• Collaborated with stakeholders to understand pain points, resolve system bottlenecks, and improve overall system reliability through monitoring and bug fixes

• Cleaned up unused AWS resources, helping reduce infrastructure costs and improve overall system efficiency

• Developed and maintained Android and iOS in-app purchase (IAP) and subscription flows, including purchase, renewal, restoration, and cancellation journeys.

• Built reactive payment workflows using RxJava with robust async handling, retry mechanisms, and transaction state management.

• Collaborated with backend and product teams to integrate payment APIs and ensure reliable transaction consistency across subscription lifecycles.

• Improved payment reliability through enhanced error recovery and edge-case handling for failed or interrupted transactions.

◦ Developed and published MCP servers for Snowflake, Jira, and Confluence as Python packages.

◦ Created boilerplate code and documentation to streamline future MCP server development.

◦ Built a FastMCP wrapper to log usage data into Datadog for better observability.

◦ Deployed custom AI agents with LangGraph, integrated with MCP servers.

◦ Conducted data analysis using SQL and Excel to identify trends and create insights on user behaviour

◦ Used data from various sources to create opportunity segments based on user-centred analysis

◦ Used techniques like clustering to further divide segments and anomaly detection to filter outliers