portfolio: www.ronchistik.com Leading AI-driven product and platform efforts across large-scale systems.

2024 — Now

Integrating payments into AI-driven agent experiences.

2021 — 2024

Led AI Ops and observability initiatives, building scalable monitoring and incident response systems.

2020 — 2020

SD-WAN Interfaces

2018 — 2019

**Acquired by Automation Anywhere**

Built the first cross-platform AI chatbot agent, automating incident management workflows across Slack, Web, and Microsoft Teams.

2017 — 2017

Greater New York City Area

San Diego State University

2009 — 2012