• Created digital & print materials, developed brand identity, and designed mobile-friendly websites for various clients B2C and B2B; across many industries (non-profit, legal, restaurant)

• Illustrated and designed posters, invitations, and printed materials for events and businesses

• Developed brand identities for small businesses and organizations to enhance their market presence

• Owned and maintained a Design System for multiple partners; utilized Design System to streamline the digitization of insurance documents that improved efficiency by 80%

• Created prototypes for client strategy meetings for the CEO and management team; innovated new concepts for clients

• Developed and maintained design work for multiple clients and teams on the Creative Services team at Sure for both internal products and external digital experiences

• Created a streamlined client Design System for multiple partners, improving efficiency and collaboration between Designers and Engineers; built Design System for white-labeled optimization

• Contributed to organizational restructuring of files within Figma to enhance workflow and productivity

• Illustrated portraits of Sure employees as an incentive rewarding 3+ year tenured employees; contributed illustrative elements to brand work in internal documentation

• Developed design system; spearheaded all design processes, component library, and organization of files and assets

• Mentored jr. designer; oversaw core experience on multiple product teams and pods

• Managed and refined design process, informed development workflow; collaborated closely with developers to implement new and effective processes towards overall design strategy

• Implemented user research processes, conducted customer interviews, created and supported Beta research program