• Built custom solutions for enterprise-level merchants, contributing to $10M+ in revenue growth

• Developed GraphQL queries and API endpoints to enhance merchant ecommerce functionality

• Identified and assisted in the resolution of production-level bugs

• Partnered with merchants to live-debug storefront code, enabling seamless client-facing changes

Tools & Technologies: JavaScript, Ruby on Rails, Ruby, Git, GraphQL

• Designed and launched a scalable API gateway, processing 1.2M daily requests and reducing integration latency by 50%.

• Integrated with external and internal API endpoints to enhance system functionality and efficiency.

• Led troubleshooting efforts during client calls, resolving critical client-side code issues as a technical lead.

• Developed and implemented 50+ custom Single Sign-On (SSO) integrations for clients, improving security and streamlining access management.

• Managed a high-priority bug fix, enabling timely notifications for key stakeholders during investigation updates.

• Enhanced user experience by designing custom wireframes and integrating Yellowfin reporting for seamless data visualization and analysis.

• Launched AI-assisted summarization and recommendation features for case and investigation management, leveraging Microsoft’s Copilot AI to boost productivity and decision-making.

• Achieved 1st place in an internal hackathon, outperforming all software development teams at CaseIQ, by developing an AI feature that streamlines workflows and saves clients and support staff hundreds of hours.

Tech Stack Used: JavaScript, Jenkins, Docker, Dust, RabbitMQ, Redis, NGINX

• Engineered and integrated a continuous integration/continuous deployment (CI/CD) pipeline using TeamCity, streamlining the deployment process.

• Automated key daily integration, unit, and acceptance tests, ensuring consistent quality across code releases.

• Developed an optimized internal shipping service that processed over CAD $2M in merchandise, improving efficiency and reducing errors.

• Created an internal application using React for customer support, enabling easy shipment management and enhancing customer service workflows.

Tech Stack Used: React, JavaScript, PHP, TeamCity, Docker, HTML, CSS

• Migrated and compiled large volumes of SEO data using SQL, improving reporting capabilities for internal teams and clients.

• Developed and maintained developer and client tools to streamline data management and improve user experience.

• Re-engineered deployment scripts to automate server updates across multiple environments to use Capistrano, reducing manual intervention and deployment errors.

• Delivered automated analytic reports to clients, improving data-driven decision-making.

Tech Stack Used: Ruby, Ruby on Rails, SQL, MongoDB, Docker