Coordinated 35+ virtual assistant projects for wearable devices (Ray-Ban Stories / Ray-Ban Meta Smart Glasses), resulting in over 2 million data points collected to train and evaluate AI, large language models, and speech recognition systems. Partnered with local and international vendors to train teams, launch workflows, provide feedback, and maintain quality standards. Communicated project status, blockers, and results with cross-functional teams, including engineers, product managers, QA, legal, and senior leadership. Collaborated with data quality analysts to implement and monitor quality methodologies. Developed and optimized project documentation, task management systems, and reporting processes. Oversaw vendor team performance, tracked metrics and deadlines, and managed large-scale inventory operations, including material procurement and transfers.

Directed program operations for a non-profit organization, overseeing end-to-end management including content development, budgeting, vendor relations, logistics, and program design. Coordinated tasks across multiple teams and monitored progress to ensure timely delivery of projects. Partnered with the legal team to maintain compliance with industry regulations, intellectual property laws, and contract requirements. Managed resources and project schedules to optimize team performance, while mitigating risks through proactive planning and contingency strategies. Led cross-functional teams to resolve complex logistical and import challenges, and built strong supplier relationships that streamlined supply chain operations.

Coordinated projects across a multifunctional company, supporting the planning and execution of 60+ in-person and virtual trainings and events. Assisted in developing project schedules, milestones, and timelines while ensuring alignment across cross-functional teams. Contributed to solving logistical challenges during import processes and supported vendor management to maintain compliance with company policies and legal requirements. Helped design onboarding procedures and employee handbooks to improve the new hire experience. Utilized Asana to coordinate tasks, track deadlines, and enhance collaboration, ensuring timely delivery of project objectives.

Served dual roles as Quality Representative and Real Estate Agent within a real estate company. Implemented QMS procedures and supported ISO 9001:2015 certification and audits, including internal audit assistance. Maintained the company’s website and document systems to ensure compliance and efficiency. As a real estate agent, created and managed property listings, generated client leads, and facilitated property showings. Provided clients with detailed information on property features, locations, and transactions, driving successful sales and rentals.