Experience
2021 — Now
2021 — Now
Currently leading design for Shopify's Retail POS app. Previously led design for Shopify Markets, Managed Markets, and Shopify Payments. Early adopter of AI tooling, using whatever tools necessary to craft the highest-quality prototypes as fast as possible.
• Launched retail locations in the Shop app, driving buyer traffic to physical merchant storefronts across the globe. Updated the BOPIS experience in Shop to improve status tracking and easily identify buyers when they arrive in-store via Shop QR codes.
• Redesigned the KYC process for Shopify's payments + financial products, speeding up merchant onboarding and decreasing costly remediation for millions of merchants.
• Champion the Markets Quality effort – recruited 17 contributors over 1 year to collectively log 130+ production issues, resolve 90+ production issues, build key components and usage guidelines of the new Settings design system, refactor 6 Markets pages onto the new Settings design system, and resolve 33 Polaris Gen 3 migration issues
• Co-designed Shopify Markets – led design of the Markets recommendation system and onboarding features (increasing product adoption + CVR of international buyers), the Markets CRUD system, and a system migration that unblocked thousands of merchants to migrate to Markets
• Co-designed Shopify Markets Pro – led design of sell features that increased merchant adoption, and a market expansion system that enabled instant global selling for thousands of merchants
2019 — Now
2019 — Now
United States
I’m a lifelong entrepreneur with a knack for creating things. I paid my way through college as a commissioned fine-artist, launched the Design Standup podcast in 2019, invented a new style of customizable hats in 2020 which sold thousands via my Shopify e-commerce store Stone Patch Company, launched my landscape photo Shopify store Ryan Stone Photography in 2021 after eclipsing 100 million views on Unsplash, and most recently launched my first iOS app StuffLog in September 2025 and Noodles Figma plugin in October 2025.
2018 — 2021
2018 — 2021
Seattle, Washington, United States
As a senior product designer at Expedia, I improved the flight shopping experience for millions of customers. I led vision sprints to design the future of trip discovery, seat selection, fare upgrades, and flight credit redemption. I increased efficiency of multiple UX teams by creating a new project intake framework, contributed several design components + principles to Expedia's new design system, and coordinated ~5 research studies.
• Led design of flight credit redemption system – enabled millions of customers with billions in COVID-19 flight credits to search and redeem credits for flights on Expedia.com (decreasing customer support cost), and aligned with Expedia SLT on an improved greenpath system (improving credit redemption awareness + usage)
• Led redesign of seat selection flow – moved seat selection earlier in shopping funnel (increasing funnel progression and reducing abandoned carts), optimized IA + usability for mobile devices, improved flight navigation + interaction patterns, applied new UI foundations and components from Expedia’s new design system, contributed new UI components and patterns to design system, and improved keyboard + screen reader accessibility
• Led design of Covid enhancements – designed a new messaging + filter system to highlight flights with “no change fees”, increasing customer confidence during peak-Covid cancellations
• Led design of flight price tracking system – shipped a multi-platform price tracking feature to alert customers via email + app notifications when flight prices change, increasing confidence to checkout
2017 — 2018
2017 — 2018
Seattle, Washington
As a product designer at REI, I made it easier for millions of customers to enjoy the outdoors. I led redesigns of REI responsive web pages, participated in vision sprints to define the future of REI Experiences and REI’s holistic search, contributed several design components + principles to REI’s Cedar design system, and helped coordinate 1 research study.
• Co-designed REI Get Outside trail search – designed a short-term solution for REI customers to search for nearby trails directly on REI.com, powered by REI’s Hiking Project data platform, while aligning with REI SLT on a greenpath product strategy for the REI Experience platform
• Led redesign of REI Adventures home and search pages – optimized UI for mobile devices, improved IA + content strategy, contributed new patterns + components to REI’s Cedar design system
2014 — 2017
2014 — 2017
West Chester, PA
As a product designer at QVC, I learned the foundational skills of designing multi-platform digital products for global customers. I led redesigns of key web pages and native apps. I also contributed design components + principles to QVC's web and app design systems, and helped coordinate 3 research studies.
• Led redesign of QVC web product listing – increased funnel progression by optimizing IA + interaction patterns for mobile devices, building a new filter system, removing unnecessary content, and creating a standardized badging system
• Co-designed new iOS/Android component design system – reduced content management effort by aligning web + app onto a shared component library, utilizing a mix of native + custom components to improve adoption of iOS and Android apps
• Co-designed QVC Apple Watch app – as part of the Platform Innovation team, I designed key pages of the first Apple Watch app based on just-released Apple Watch SDK guidelines, enabling QVC shoppers to view special-value products directly from their Apple Watch
Education
West Chester University of Pennsylvania
B.S. Marketing, Marketing/Graphic Design
2012 — 2015