▪ Spearheaded CMS Admin application re-architecture, migrating from an over-complicated React/Redux implementation to a more streamlined React Context API strategy. Reduced page load time by up to 70%, while accelerating feature delivery and eliminating technical debt.

▪ Led front-end development of IBM.com Webchat React components deployed site-wide across product and marketing experiences, directly impacting $51M in annual sales growth.

▪ Migrated complex webchat Redux logic into a standalone vanilla JS library, simplifying third-party

integrations and reducing onboarding time for new developers.

▪ Engineered AI-powered chat system integrating WatsonX Assistant with Salesforce, implementing intelligent routing logic for seamless AI-to-agent handoffs and natural language query handling.

▪ Contributed to IBM.com Search experience by developing server-side Next.js filter components, building a Node.js API for Elasticsearch query generation, and maintaining Python APIs for search result ranking.

▪ Created Vue.js and D3 data visualization dashboards for data science teams to analyze trends and patterns in customer behavior data.

▪ Contributed to modernizing IBM's w3 intranet by migrating legacy applications to a Vue.js micro-frontend architecture, building workflows for managers, HR, and IT help desk teams.

▪ Developed a Java API for automated email notifications in Manager Hub application.

▪ Led UI component development for multimedia startup's initial product launch, creating reusable templates and establishing front-end architecture patterns.

▪ Collaborated with design and back-end teams to implement integrated web application features.